19 May, 2018

I've been working in the virtual assistant industry for over a decade. When I first started, I had no idea what WordPress was and I didn't even have my own Facebook account (gasp!). Since those humble beginnings, however, I have been fortunate to build a thriving virtual assistant firm. During that time, I've worked with dozens of clients who had never worked with a VA before and have been blessed to hold their hand as they ventured into this crazy, lovely world of working with a virtual team.

04 May, 2018

Business owners (specifically small business owners), hear all the time that they have to be on social media to succeed. For many, this causes a great deal of stress. What do I say? When do I have the time to do that? What's the best network? Do I have to? First of all, allow me to let you off the hook. No, you actually don't HAVE to but you should and it can be superbly beneficial to your bottom line...if you do it the right way. Here are my 5 tips for social media success. 1. Pick 1

21 Apr, 2018

It was the 80s and Swatch watches were all the rage. Did you have one? Initially I didn't and I was jealous of everyone that did. Having one held a definite cool status. I did eventually get one and then I was cool too. At the time, I had no concept of how good the watch was but hey, I was on trend. But because I was on trend, I got the true benefit of superb timekeeping.   There are lots of business trends just like this that you need to pay attention to and use in your business (even if you

14 Apr, 2018

Lately, business has been booming. We have been granted the opportunity to help several entrepreneurs grow their businesses by implementing a virtual support team. Since I opened my virtual doors, I have been blessed with a steady client flow. But never in all these years has it been like this.  While the new influx of clients is wonderful and exactly what we've been working towards, onboarding new clients, especially several all at once, can be a little hairy. This past week, it caught up with

30 Mar, 2018

I love this piece from "Daughterhood" on Setting Boundaries.... Just because someone asks you to do something doesn’t mean you should do it.  People will make unreasonable demands. Just because they ask, doesn’t mean you have to say yes.  It’s not your job to make everyone comfortable. Someone else’s annoyance isn’t a sign of your incompetence. It’s a sign of their discomfort. Get in the habit of noticing the difference.  It will never feel good to set a boundary but…it won’t kill you.

16 Mar, 2018

As a virtual assistant, I can't begin to count the number of times prospects and clients have said, "If I could just get organized, everything would be smooth sailing" (or something similar). It's true, when we're overwhelmed and we're not delegating, our sense of organization tends to get....well....lazy. It makes sense, right? You're in a bigger hurry and you're more tired so you don't take the time to put the file folder back where it belongs and you have bigger stacks of "I can't even think

10 Mar, 2018

I've recently had some amazing things happening in my business. At my core, I'm super grateful and am proud but I'm guilty of doing something I think we all tend to do. I didn't really notice it until my coach point it out. I'm guilty of having the success and then moving right on to whatever the "next" step is. Jumping right in with both feet. I'm guilty of not actually taking the time to celebrate the success. Why am I sharing this with you? Because when we do this, when we make it all about

02 Mar, 2018

Our clients tell us frequently that they even though they know we have a full slate of clients, they feel like they are the only ones. They feel special. This brought to mind the idea that there are some really simple things you can do to WOW your clients and make them feel special. At the end of the day, clients want to feel loved. They want to feel special. But more importantly, they want to feel trust in you. The client relationship is sacred. Our approach has always been to treat it like a

Here’s an all-too-common scenario: A seemingly successful coach (or service provider) is hard at work growing her business. She’s working lots of hours, and her hourly rate is respectable. But her cash flow is dismal. Why? Because she’s working so hard that finding the time to actually take control of her money is impossible. Invoices don’t get sent on time. Past due balances are ignored. Taxes aren’t done. And maybe worst of all, she’s got dozens of recurring payments that go out